1. Introduction

BSNL (Bharat Sanchar Nigam Limited) remains one of India’s most trusted telecom providers, known for its vast network reach, affordable plans, and strong rural connectivity. Millions of users search for “BSNL office near me” when they need a new SIM card, want to upgrade to 4G, resolve network issues, or access official customer services.
This complete guide provides an updated, state-wise list of BSNL Customer Service Centers (CSCs) across India, along with steps to locate the nearest office quickly.

2. Understanding BSNL Customer Service Centers (CSCs)

What is a BSNL CSC?

A BSNL Customer Service Center is an authorized service hub operated directly by BSNL where customers receive official support, new connections, SIM replacements, and complaint resolutions.

Services Available at CSCs

• New SIM card (Prepaid/Postpaid)
• 4G SIM upgrade
• Bill payments
• Ownership transfer
• Connectivity complaints
• Number portability (MNP)
• Lost SIM replacement
• Broadband & fiber (BSNL FTTH) support
• Corporate connections & enterprise solutions

Why Visit a Physical Office?

• Trusted, official documentation
• Faster issue resolution
• Identity verification
• Accurate plan information
• Secure SIM activation

3. How to Find BSNL Office Near You (Quickest Methods)

Using Google Maps

1. Open Google Maps
2. Search “BSNL office near me”
3. View ratings, timings, distance, and directions

Using the BSNL Official Portal

• Visit: bsnl.co.in → Contact Us → Customer Service Centers
• Select your state → district → nearest CSC

Using the BSNL App

• Download My BSNL App
• Find nearby CSCs under “Support”

Customer Care Method

Call: 1503 (toll-free)
Ask for the nearest customer service center location.

4. Documents Required for a New BSNL SIM Card

Mandatory Documents

• ID Proof: Aadhaar / Voter ID / Passport / Driving License
• Address Proof: Aadhaar / Utility bill / Rent agreement
• Passport-size photo
• Biometric verification (mandatory for activation)

Corporate SIM Requirements

• Company authorization letter
• GST certificate
• HR-issued ID
• Employee ID

5. Types of BSNL SIM Cards Available

Prepaid SIM

Ideal for users wanting budget flexibility.

Postpaid SIM

Useful for corporate users and professionals requiring stable billing cycles.

eSIM Availability

BSNL is rolling out eSIM support in selected circles.

Special Rural Plans

Exclusive plans for villages and rural subscribers.

Top 10 BSNL Recharge Plans for 2025: Which One Suits You Best?

6. State-Wise BSNL Office List (Overview)

The following sections provide state-wise BSNL CSC lists, organized by region for easy navigation. Each state includes:

• Major CSC locations
• District headquarters
• Regional contact points

DELHI – BSNL CSC LIST

1. BSNL CSC – Janpath

• Address: Eastern Court, Janpath Road, Connaught Place, New Delhi – 110001
• Phone: 1800-180-1503 / 011-23327676

2. BSNL CSC – Laxmi Nagar

• Address: BSNL Office, Laxmi Nagar District Center, Delhi – 110092
• Phone: 011-22417777

3. BSNL CSC – Nehru Place

• Address: BSNL Bhawan, Nehru Place, New Delhi – 110019
• Phone: 011-26451010

HARYANA – BSNL CSC LIST

1. Panchkula Main CSC

• Address: Sector-5 BSNL Exchange, Panchkula – 134109
• Phone: 0172-2571212

2. Gurgaon Sector 14 CSC

• Address: BSNL Office, Old DLF Colony, Sector-14, Gurgaon – 122001
• Phone: 0124-2331331

3. Faridabad CSC

• Address: Sector-20B Exchange, Faridabad – 121001
• Phone: 0129-2221222

PUNJAB – BSNL CSC LIST

1. Chandigarh Main CSC

• Address: Sector 34-A, Chandigarh – 160022
• Phone: 0172-2660000

2. Ludhiana CSC

• Address: Ferozepur Road, BSNL Exchange, Ludhiana – 141001
• Phone: 0161-2402222

3. Amritsar CSC

• Address: BSNL Office, Mall Road, Amritsar – 143001
• Phone: 0183-2220000

UTTAR PRADESH – EAST

Lucknow CSC

• Address: Hazratganj BSNL Office, Lucknow – 226001
• Phone: 0522-2230000

Varanasi CSC

• Address: Mint House, Varanasi – 221002
• Phone: 0542-2410000

Gorakhpur CSC

• Address: BSNL Exchange, Golghar, Gorakhpur – 273001
• Phone: 0551-2330555

UTTAR PRADESH – WEST

Noida Sector 34 CSC

• Address: Telephone Exchange, Sector-34, Noida – 201301
• Phone: 0120-2440000

Meerut CSC

• Address: BSNL Bhavan, Shastri Nagar, Meerut – 250001
• Phone: 0121-2510000

JAMMU & KASHMIR

Jammu CSC

• Address: Bahu Plaza, Jammu – 180001
• Phone: 0191-2470900

Srinagar CSC

• Address: Lal Chowk BSNL Exchange, Srinagar – 190001
• Phone: 0194-2470400

HIMACHAL PRADESH

Shimla CSC

• Address: Sanjauli Telephone Exchange, Shimla – 171006
• Phone: 0177-2620022

SOUTH INDIA

KARNATAKA – BSNL CSC LIST

Bengaluru RT Nagar CSC

• Address: RT Nagar Main Road, Bengaluru – 560032
• Phone: 080-23312555

Mysuru CSC

• Address: Jayalakshmipuram BSNL Office, Mysuru – 570012
• Phone: 0821-2412000

Mangaluru CSC

• Address: Pandeshwar BSNL Office, Mangaluru – 575001
• Phone: 0824-2421100

TAMIL NADU – BSNL CSC LIST

Chennai Anna Salai CSC

• Address: BSNL HQ, Anna Salai, Chennai – 600002
• Phone: 044-28551234

Coimbatore CSC

• Address: BSNL Office, Gandhipuram, Coimbatore – 641012
• Phone: 0422-2231100

Madurai CSC

• Address: SS Colony Exchange, Madurai – 625010
• Phone: 0452-2530100

KERALA – BSNL CSC LIST

Thiruvananthapuram CSC

• Address: Pattom BSNL Office, Thiruvananthapuram – 695004
• Phone: 0471-2315600

Kochi Kaloor CSC

• Address: Kaloor BSNL Complex, Kochi – 682017
• Phone: 0484-2400800

Kozhikode CSC

• Address: BSNL Exchange, Nadakkavu, Kozhikode – 673011
• Phone: 0495-2722444

ANDHRA PRADESH & TELANGANA

Hyderabad Abids CSC

• Address: Abids BSNL Office, Hyderabad – 500001
• Phone: 040-23211234

Visakhapatnam CSC

• Address: Dabagardens BSNL Office, Vizag – 530020
• Phone: 0891-2550000

EAST INDIA

WEST BENGAL

Kolkata CSC

• Address: 8th Floor, Telephone Bhavan, Dalhousie Square, Kolkata – 700001
• Phone: 033-22480000

Siliguri CSC

• Address: Hill Cart Road, Siliguri – 734001
• Phone: 0353-2430000

ODISHA

Bhubaneswar CSC

• Address: Kalpana Square, Bhubaneswar – 751014
• Phone: 0674-2430000

Cuttack CSC

• Address: Link Road BSNL Exchange, Cuttack – 753002
• Phone: 0671-2412000

BIHAR

Patna CSC

• Address: Fraser Road BSNL Office, Patna – 800001
• Phone: 0612-2220000

JHARKHAND

Ranchi CSC

• Address: Doranda BSNL Office, Ranchi – 834002
• Phone: 0651-2482000

WEST INDIA

MAHARASHTRA

Mumbai Fort CSC

• Address: Fort Telephone House, Mumbai – 400001
• Phone: 022-22074800

Pune CSC

• Address: Shivajinagar BSNL Office, Pune – 411005
• Phone: 020-25510100

GUJARAT

Ahmedabad CSC

• Address: Ashram Road BSNL Office, Ahmedabad – 380009
• Phone: 079-26570000

RAJASTHAN

Jaipur CSC

• Address: MI Road, Jaipur – 302001
• Phone: 0141-2370000

GOA

Panaji CSC

• Address: Patto Plaza BSNL Office, Panaji – 403001
• Phone: 0832-2437000

CENTRAL INDIA

MADHYA PRADESH

Bhopal CSC

• Address: TT Nagar BSNL Office, Bhopal – 462003
• Phone: 0755-2550000

CHHATTISGARH

Raipur CSC

• Address: Pandri BSNL Office, Raipur – 492001
• Phone: 0771-2880100

NORTH-EAST INDIA

ASSAM

Guwahati CSC

• Address: Panbazar Telephone Exchange, Guwahati – 781001
• Phone: 0361-2540000

MEGHALAYA

Shillong CSC

• Address: Police Bazar BSNL Office, Shillong – 793001
• Phone: 0364-2222200

TRIPURA

Agartala CSC

• Address: Dhaleswar BSNL Exchange, Agartala – 799001
• Phone: 0381-2323300

NAGALAND

Kohima CSC

• Address: High Court Road, Kohima – 797001
• Phone: 0370-2290000

ARUNACHAL PRADESH

Itanagar CSC

• Address: Ganga Market, Itanagar – 791111
• Phone: 0360-2212000

13. Tips to Choose the Best BSNL Office Near You

• Prefer district headquarters for faster service
• Choose CSCs located near metro, bus, or market areas
• Visit before 1 PM to avoid peak rush
• Avoid Mondays due to heavy queues

14. Common Problems Solved at BSNL Offices

• SIM activation delays
• SIM registration errors
• Prepaid to Postpaid migration
• Lost SIM duplicate issuance
• Network or tower complaints
• Wrong billing issues

15. BSNL Online vs Offline Services

Online Services

• Plan recharge
• Bill payments
• MNP request
• Complaint registration
• Broadband plan update

Offline Mandatory Services

• SIM activation/biometrics
• Lost SIM replacement
• Ownership transfer
• Corporate SIM documentation

Pros & Cons

16. Future of BSNL 4G & 5G Rollout

• BSNL’s indigenous 4G is launching across multiple states
• PAN-India 4G expected soon
• 5G trials underway
• Faster speeds and improved stability for new customers

BSNL Prepaid Recharge Plans Overview

BSNL offers a variety of prepaid mobile recharge plans in 2025, including unlimited calling packs with daily data, validity extension options, data-only packs, and top-up vouchers, typically valid across most circles except Northeast, Jammu & Kashmir, and Assam.​

Unlimited Calling + Data Plans

These popular combo plans provide unlimited voice calls (local/STD/roaming), daily high-speed data, and often 100 SMS/day.

Data-Only and Top-Up Plans

• Data packs: ₹16 (2GB, 1 day), ₹58 (unlimited after 8GB at 40kbps, 7 days), ₹198 (unlimited after 40GB at 40kbps, 30 days).​

• Top-ups: ₹10 (₹7.47 talktime), ₹100 (₹81.75 talktime), up to ₹6000 (full talktime).​

• SMS packs: ₹31 (500 SMS, 25 days).​

Check the official BSNL portal or app for region-specific availability and latest updates, as plans may vary.​